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This document provides the steps for installing Microsoft Office on a Windows 8 virtual machine running on Parallels Desktop 10.
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If you haven't yet, you will need to install Parallels Desktop 10 and Windows 8 on your computer before proceeding. Please see Parallels - Installing Parallels 10 Desktop for instructions.
Select which method you will be using to install Microsoft Office:
Installing Office 365 University
- Launch Parallels Desktop and start your Windows virtual machine.
- Follow the instructions outlined in this document.
Installing Office 2013
Note: If your Macbook does not have a CD/DVD drive, skip to the steps below.
- Launch Parallels Desktop, then click on Parallels icon in your Mac's status bar and choose Control Center.
- Click on the Hardware tab, then select CD/DVD Drive from the left-hand pane. In the 'Connect to:' drop-down list, choose Default CD/DVD.
- Insert the installation disk (CD or DVD) for Office 2013 into the CD/DVD drive of your Mac.
- Launch your Windows virtual machine and open File Explorer. If you do not have a shortcut for File Explorer, go to the Start screen, then begin typing File Explorer; a search should automatically open. Select File Explorer when it appears.
- Navigate to Computer (Windows 8) or This PC (Windows 8.1), then double-click on your CD/DVD Drive.
- Launch the installation file (usually called setup.exe or install.exe)
- Follow the Office Installation wizard. Additional help with Office can be found on Microsoft's support website: https://support.office.com/.
![Help Help](/uploads/1/2/6/4/126492657/214086345.jpg)
My Macbook Does Not Have a CD/DVD Drive
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- Launch Parallels Desktop and start your Windows 8 virtual machine.
- Open your preferred web browser.
- Navigate to the following page and use your product key to download Microsoft Office and begin installation: https://downloadoffice.getmicrosoftkey.com/
Document adapted from http://kb.parallels.com/en/119310
What is a technical data report?
![Parallels For Mac University Of Pittsburgh Parallels For Mac University Of Pittsburgh](/uploads/1/2/6/4/126492657/656327885.jpg)
Technical data report consists of computer configuration information, log files and Parallels account & license information. Parallels Engineering and Support teams use this information to diagnose and troubleshoot reported issues. Technical report does not include any sensitive information apart from display screenshot. For more information about technical data report details please refer to KB 114025.
Note: Sending a technical data report to Parallels is not considered a request to Parallels Support and does not create a ticket for a Parallels Support team automatically. If you need to open a support request, please visit this page.
How to submit a report?
To send a technical data report to Parallels please follow the steps below:
1. Reproduce the issue you are having with Parallels Desktop.
Note: It is very important to generate a report as soon as the issue appears. Please keep the virtual machine window open and in front when submitting the report.
2. On macOS menu bar click on Help tab > Send Technical Data..
In Window or Full Screen modes
In Coherence
If you are using Coherence mode, click on the Parallels icon on macOS menu bar, and select Help menu > Send Technical Data..
3. Wait for the technical data report to be generated.
4. On the appeared window please write a short problem description (scenario) and enter your contact information (name and email address) - then click Send Report.
5. Once the report is received by Parallels reports servers, you will get a unique ID number assigned to your report:
Note: Save the 9-digit report ID and provide it to the Support Team when submitting a ticket or replying to an existing one. Once the Support Team has your report ID they will be able to identify your report among others in the database. Without the report number, your report can't be processed.
Parallels For Mac Support
Sending report with detailed logging
In some situations Support Team may ask you to send a report with detailed (debug) logging enabled. To enable detailed log messages please follow these steps:
1. Click on Parallels icon on macOS menu bar > Preferences..
2. Navigate to Advanced tab > enable 'Use detailed log messages' feature and close the window
3. Generate technical report as usual, using the instructions above.
Sending report from Terminal.app
You can also send a report using Terminal.app:
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- Go to Finder > Applications > Utilities > Terminal.
- Run the command:
- Wait for the technical report to be generated and send. After a successful report submission you will see this message in Terminal: The problem report was successfully sent with id: 123546569
- Save the 9-digit Problem Report ID and send it to the Support team.